Release automation reboot for AcmeDesk SaaS
AcmeDesk (B2B workflow SaaS, 18 engineers)
Challenge
Deployments were manually triggered from personal scripts, staging drifted from production and rollbacks were unpredictable during release windows.
What changed
- • Standardized Docker build pipeline and immutable image tagging
- • Implemented GitHub Actions with gated staging and production approvals
- • Aligned environment variables and migration flow across staging and production
- • Added rollback playbook and release checklist for on-call engineers
Outcomes
- • Release lead time decreased by 42% within 6 weeks
- • Deployment failure rate dropped from 18% to 6%
- • On-call escalations related to releases fell by 55%
